Pretty much all it means is combining different forms of learning (a teaspoon of this a smidgen of that):
- Live Training
- Virtual Live Sessions
- Recorded Training - what in our team we call "on-demand" training
- User Guided and Manuals
We have one person that travels and does live Workshops, to attend these workshops there's a list of pre-requisite classes. This makes everyone at the workshop be more on the same page with knowledge regarding the software, so that less time is spent getting everyone up to speed on the basics.
We have a library of on-demand sessions that are recordings of previous live sessions through Webex, and sessions that were created through Captivate as Flash lessons. We also have user guides and one page training tips. This isn't even counting all of the training available through the vendor.
Goals and Objectives... time to begin!